Adobe reader makes my pc not copy and paste

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    • Adobe Reader not able to copy paste after new upda.
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    Adobe Reader not able to copy paste after new update 2023.003.20244

    /t5/acrobat-discussions/adobe-reader-not-able-to-copy-paste-after-new-update-2023-003-20244/td-p/13986042 Aug 04, 2023 Aug 04, 2023

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    Like refered to on the subject, I can´t copy and paste from the pdf to another app anymore.

    The pdf is not locked, Copy content is allowed, it is not scaned text.

    Tried with pdfs used in the past which previously worked, but now doesn't.

    Is this a bug that is going to get fixed. or is it to have us buy the paid version ?

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    10 Replies 10 Adobe Employee ,

    /t5/acrobat-discussions/adobe-reader-not-able-to-copy-paste-after-new-update-2023-003-20244/m-p/13986188#M422779 Aug 04, 2023 Aug 04, 2023

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    Thanks for reporting this to us.

    Since it's a newer version, we assume you are already on the New UI. Since your document is not scanned and it worked with the same file before, we would like you to try a couple of steps given below-

    1- Open Acrobat>Preferences (Ctrl+K)>Security (Enhanced)>disable "Protected Mode at Start-up," "Protected View," and "Enhanced Security">OK>close and reopen Acrobat. [Windows only]

    Note : these changes are only for testing purposes. Once tested, please change it back to the previous setting.

    2- Please share any files with us that are causing trouble here. We want to test the same at our end.