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Prescription of Debt in the Consumer-Credit Industry
M Kelly-Louw * and P Stoop **
Pioneer in peer-reviewed,
open access online law publications
Michelle Kelly-Louw
Philip Stoop
University of South Africa
6 September 2019
12 December 2019
Editor Dr G Viljoen
How to cite this article
Kelly-Louw M and Stoop P "Prescription of Debt in the Consumer-Credit Industry" PER / PELJ 2019(22) - DOI http://dx.doi.org/10.17159/1727-3781/2019/v22i0a6571
A person may acquire rights or be released from obligations through the passage of time. This is known as prescription. The objective of prescription is to achieve legal certainty and finality in the relationship between a debtor and a creditor, with the focus on protecting a debtor (consumer) against the unfairness of having to defend old claims. Old claims are therefore after the elapsing of specific time periods extinguished through prescription. A debtor must then specifically raise prescription as a defence against claims from creditors based on prescribed debts. The prescription of consumer debts is regulated by the National Credit Act 34 of 2005 (when the credit agreement falls under the NCA) and the Prescription Act 68 of 1969. The Prescription Act generally regulates all aspects of the prescription, which would also include consumer debts, while section 126B of the National Credit Act regulates and prohibits certain practices related to prescription, such as the selling of prescribed consumer debts or the continued collection or re-activation of prescribed consumer debts. In this article several practical aspects related to prescription and the National Credit Act are discussed, such as the impact of non-compliance with section 96 and section 129(1)(a) of the NCA on prescription. Section 126B is specifically analysed, and the question whether section 126B absolutely prohibits certain abusive practices related to the prescription of consumer debts is answered. Several shortcomings of the current legislation are also pointed out. In this article some aspects of the draft Prescription Bill proposed by the South African Law Reform Commission are also considered. In particular, we focus on the impact the Bill may have on the consumer-credit industry.
Prescription of debt; consumer credit; extinctive prescription; consumer protection; section 126B of the National Credit Act .
1 Introduction and background
A person may acquire rights or be released from obligations through the passage of time. This is known as prescription. Through acquisitive prescription a person acquires rights and through extinctive prescription a person may be released from obligations through the passage of time. [1] The focus in this article is on extinctive prescription.
The underlying policies and justifications for the prescription of debts (extinctive prescription) do not always seem so clear or fair. [2] In short, extinctive prescription entails that if a creditor neglects to claim payment on a debt for a certain period of time, the debt will ultimately be extinguished (or fall away). Generally, the main purpose of extinctive prescription is the achievement of legal certainty and finality in the relationship between a debtor and a creditor, with the focus on protecting a debtor against the unfairness of having to defend old claims. [3] Prescription aims to give legal certainty to a debtor, in the sense that he (in this text, words in the masculine gender are to be taken as being inclusive of the feminine gender) will know for exactly how long he will be liable to repay a specific type of debt. This prevents a situation where the payment of a debt is demanded from a debtor many years later, when the liability for the debt arose so long ago that there is little to no evidence available to prove or disprove the existence of the debt. [4] It also encourages creditors to generally exercise their rights, specifically to collect their debts timeously and without unnecessary delay. [5] Prescription is aimed "at enhancing judicial economy and efficiency in the administration of justice" which is best achieved when parties are forced to have "their disputes adjudicated upon promptly, while evidence is available and the memory of the witnesses is still fresh." [6]
The prescription of debts arising from consumer-credit agreements is regulated by the Prescription Act , which since it commenced on 1 December 1970 has not been extensively amended (the last amendment to the Act being made in 2015). [7] Any issue of prescription not specifically regulated by the Prescription Act or another piece of legislation (for example, the Institution of Legal Proceedings against Certain Organs of State Act 40 of 2002 [8] and the Magistrates' Court Act 32 of 1944) is likely to be regulated by the common law. [9] The prescription of debt that arises from a credit agreement governed by the National Credit Act 34 of 2005 ( NCA ) is jointly governed by the NCA and the Prescription Act 68 of 1969 (the Prescription Act ). Before the introduction of section 126B of the NCA by the National Credit Amendment Act 19 of 2014, the NCA contained no provisions dealing specifically with the prescription of a debt arising from a credit agreement governed by the NCA. [10] The Prescription Act regulates the exact prescription periods, interruptions, delays and general aspects of prescription, while the NCA regulates and prohibits the behaviour of credit providers regarding the selling, collecting and reactivation of prescribed debt. There is some overlap between these two pieces of legislation as they relate to debt resulting from credit agreements falling within the scope of the NCA.
In general, if a debtor in an applicable time period makes no payment towards settling a debt, does not acknowledge owing the debt or agree to pay it; or if the creditor does not demand payment from a debtor, start legal action against him or communicate with him in any manner and within the applicable time period, a debt becomes prescribed. This entails in essence that the debt (including a subsidiary debt which arose from such a principal debt, such as interest or a surety) [11] is extinguished and the creditor forever loses its right to claim payment based on the debt. [12] Over the years the selling, collecting and reactivation of prescribed debts became a massive source of revenue for the debt-collection industry, "much of [the debt] having been written off by credit providers and sold to collectors for a few cents in the rand." [13] Credit providers [14] (as the NCA refers to a creditor as a "credit provider", this is the term that will be used hereafter) would sell their prescribed debts to debt collectors, who would then contact consumers (as the NCA refers to a debtor as a "consumer", [15] this is the term that will be used hereafter) demanding the payment of these debts. Not being aware of their rights, consumers often made payments on these prescribed debts and in doing so unknowingly "re-activated" them. [16] Debt collectors often inflated prescribed debts with more interest and costs and attempted to collect these from consumers for their own account. [17] Although the Prescription Act 's objective is to give consumers some protection against collectors harassing them to pay on stale and inflated prescribed debts, it does not prohibit debt collectors from attempting to do so. [18]
The Prescription Act requires the consumer to be aware of prescription and to specifically raise it as a defence when faced with a demand for payment in order to reap the benefits of it. [19] Not being aware of their rights in this regard, consumers in practice often failed to raise the defence of prescription, resulting in their paying on the prescribed debts and/or signing acknowledgments of debt (liability) for the prescribed debts and thereby "reactivating" them. [20] As this practice was not outlawed, the debt-collecting industry continued to collect on prescribed debt. This abusive practice prompted the Legislature to make amendments to the NCA in 2015 [21] by including section 126B in the NCA, which now prohibits any credit provider or debt collector from selling, continuing to collect payment on or reactivating a prescribed debt under a credit agreement governed by the NCA. Section 126B of the NCA also amended and expanded the operation of the prescription defence for consumers relating to debt arising from credit agreements governed by the NCA. It appears that nowhere else in the world does a provision in credit law exist similar to section 126B of the NCA. [22]
It has already been indicated above that the prescription of debt that arises from a credit agreement governed by the NCA is jointly governed by the NCA and the Prescription Act . The Prescription Act generally regulates all aspects of the prescription of debts (which would also include the prescription of consumer debts under the NCA), while section 126B of the NCA regulates and prohibits certain practices related to the prescription of consumer debts, such as the selling of prescribed consumer debts or the continued collection or re-activation of prescribed consumer debts. In this article section 126B is specifically analysed, and the question whether section 126B absolutely prohibits certain abusive practices related to the prescription of consumer debts is answered. However, before we analyse section 126B of the NCA, specific practical issues are addressed to provide a better understanding of the impact of the NCA on the prescription of debts. [23] These issues include what the position will be if a consumer (under the NCA) is outside South Africa, what the position will be if a consumer's address (under the NCA) has changed or will change, and what the impact of non-compliance with section 96 (on the change of a consumer's address) of the NCA will be on prescription if the consumer fails to notify the credit provider of his change of address and section 129(1)(a) notice and summons consequently never comes to the attention of the consumer. In this article we also point out several shortcomings of the current legislation. Some aspects of the draft Prescription Bill proposed by the South African Law Reform Commission are also considered. In particular, we focus on the impact the Bill may have on the consumer-credit industry. We consider only the prescription of debt arising from credit agreements governed by the NCA, the changes brought about to the prescription of debt by section 126B of the NCA, and how prescription impacts generally on debts in the consumer-credit industry. [24] We also consider relevant aspects of the proposed draft Prescription Bill recently issued by the South African Law Reform Commission [25] and highlight a few of the major proposed changes likely to have an impact on the consumer-credit industry.
2 Prescription of debts
Before we discuss the impact of the NCA on prescription it is important first to consider general aspects of prescription law such as when a debt becomes prescribed.
When a debt becomes prescribed depends on the following four questions: [26]
· What type of debt it is? The type of debt determines the applicable prescription period, resulting in the second question.
· What is the applicable prescription period that is involved?
· When did the prescription period begin to run?
· Was the prescription delayed or interrupted?
The time period after which a specific type of debt prescribes is set out in section 11 of the Prescription Act read with section 10(1). The important periods for credit providers in the consumer-credit industry to observe are: [27]
· three years for ordinary debt, for instance, unsecured credit; [28]
· 30 years for debt related to a mortgage bond [29] (a special notarial bond in terms of the Security by Means of Movable Property Act 57 of 1993 is included in the term "mortgage"); [30]
· six years for a debt arising from a bill of exchange or other negotiable instrument or a notarial contact, [31] unless a longer period applies in respect of the debt in question in terms of section 11(a) or (b); and
· 30 years for debt where a credit provider obtained a judgment against the consumer for the debt. [32] When a credit provider has obtained a judgment for unsecured credit the debt thereon will not be prescribed in three years as is the normal period for unsecured credit, but the period will be 30 years because a judgment was obtained against the consumer for that specific debt. [33]
When the prescription of a debt begins to run is regulated by section 12 of the Prescription Act . [34] Generally, prescription commences only once "the debt is due", [35] in other words, when it is recoverable or enforceable. [36] However, if the consumer willfully prevents the credit provider from coming to know of the existence of the debt, prescription does not begin to run until the credit provider becomes aware of the existence of the debt. [37] Furthermore, a debt is not deemed to be due until the credit provider has knowledge of the identity of the consumer and of the facts from which the debt arises; and provided that the credit provider is deemed to have such knowledge if he could have obtained it by exercising reasonable care. [38]
There are instances, however, where the running of prescription will be delayed or interrupted, and the Prescription Act deals with these circumstances. [39] The intention is not to fully discuss these instances here, but to merely highlight those relevant for the purposes of our article. Some of the circumstances where prescription will either be delayed or interrupted include where:
· the consumer has expressly or tacitly acknowledged the liability [40] and not just his indebtedness (as the term "acknowledgement of liability" is not defined, it must be given its ordinary meaning and common law and case law must be used to interpret its precise meaning); [41] once the liability (that is, indebtedness) [42] is acknowledged, prescription will run afresh from the day of the acknowledgment or from the new date that has been agreed between the parties as constituting the new due date for the debt; [43]
· the consumer has made payment on the debt; [44]
· the credit provider has taken legal action (called judicial interruption) against the consumer (that is, the service on the consumer of any process - for instance, notice of motion, a rule nisi , a pleading in reconvention and any other document whereby legal proceedings are commenced) whereby the credit provider has claimed payment on the debt; [45] and it is important to note here that it is the serving of a summons (for example) on the consumer and not merely the issuing of a summons or the serving of a default notice in terms of section 129 of the NCA that interrupts the running of prescription; [46] and in order to benefit the credit provider must successfully prosecute his claim under the process to final judgment, unless the debtor acknowledges liability, [47] the credit provider abandons his judgment or the judgment is set aside; [48]
· the consumer is resident outside South Africa; [49]
· the consumer is married to or is a business partner of the credit provider; [50]
· the credit provider is a minor, insane, or under curatorship, or is prevented by superior force, including any law or any order of court, from interrupting the running of prescription as contemplated in section 15(1); [51]
· the debt is the object of a dispute in arbitration; [52]
· the debt is the object of a claim filed against the estate of a consumer who is deceased or against the insolvent estate of the consumer; [53] or
· the creditor or the consumer is deceased and an executor of the relevant estate has not yet been appointed. [54]
Section 13(2) of the Prescription Act provides that a debt that arises from a contract and that would, but for the provisions of section 13(1), become prescribed before a reciprocal debt that arises from the same contract becomes prescribed, does not become prescribed before the reciprocal debt becomes prescribed.
To establish whether there has been an acknowledgement of liability such as to effect an interruption of prescription, the enquiry will inevitability always be a factual one with regard to the intention of the debtor. [55] Such an intention will be manifested tacitly by the words and actions of the consumer in the specific circumstances of the case. [56] For instance, where a consumer makes a payment on a debt, such a payment is generally considered to constitute the consumer's tacit acknowledgement of the liability (the indebtedness) that could interrupt the running of prescription. [57] Of course, a tacit or express acknowledgment of liability by the consumer after the debt has already prescribed cannot operate to interrupt the prescription of such a debt. Section 14(1) makes it evident that the section deals with the interruption of a period that is still "running". Therefore, if the prescription period has been completed there can be no application of section 14, as there is no running prescription to be interrupted. [58]
Section 10(3) of the Prescription Act stipulates that the payment by the consumer of a debt (including a subsidiary debt which arose from such a principal debt, such as suretyship or interest) [59] after it has been extinguished by prescription is regarded as payment. Section 10(3) is aimed to protect someone who has received the payment of a debt (for instance, a credit provider) that has prescribed prior to the payment by the lapse of the specific time period in the Act. [60] In essence, this means that the payment made to the credit provider on a prescribed debt cannot be claimed back. [61]
It has been argued that prescription under the Prescription Act confers a defence on the debtor in the form of a substantive right to refuse performance while the prescribed obligation remains intact and can still be complied with. In other words, although section 10(1) of the Prescription Act provides that a debt is extinguished by prescription after the lapse of the prescription period, there are specific qualifications. [62] One qualification that is provided for in section 10(3) provides that the payment by the debtor of a prescribed debt is regarded as the payment of a debt. In addition, prescription does not take effect by operation of law, but only if raised in pleadings. [63] These qualifications to extinguishment by prescription under section 10(1) mean that after the prescription period has elapsed, the debt retains all the characteristics of a subsisting debt, but the debtor acquires a substantive right or defence which will, if invoked, render him exempt from performance. [64] Therefore, if prescription is not invoked in terms of section 17 and performance is still rendered, it will be regarded as due performance in terms of section 10(3). [65] Therefore, when a payment is made on a prescribed debt, the payment is regarded as due performance. Alternatively, where the consumer is unaware of the fact that the debt has prescribed and enters into an acknowledgment of debt (a new agreement), the consumer effectively re-activates the debt. [66] Although these statements hold true for consumers of debt in general, the situation is somewhat different when it involves consumers where the debt resulted from a credit agreement governed by the NCA. The law concerning the prescription of debt governed by the NCA was changed in this regard when section 126B was inserted into the NCA and came into force on 13 March 2015. [67]
3 The influence of the NCA on prescription: practical aspects
It has already been indicated above that the prescription of debt that arises from a credit agreement governed by the NCA is jointly governed by the NCA and the Prescription Act . [68] The introduction of section 126B of the NCA has an impact on the selling and collecting of prescribed debts under credit agreements regulated in terms of the NCA. However, before we consider section 126B of the NCA in paragraph 4 below, it is essential first to address a few practical issues.
3.1 The position when a consumer is outside of South Africa
The first issue is what the position will be if a consumer is outside South Africa. In terms of section 13(1)(b) of the Prescription Act, the prescription of a debt is delayed if the debtor is outside South Africa.
3.2 The position when a consumer's address has changed or will change
A second issue is what the position will be if a consumer's address has changed or will change. Section 96(1) of the NCA requires notices to be delivered at the address provided by the recipient of the notices (the consumer, for purposes of this article). [69] Furthermore, section 96(2) of the NCA provides that a party to a credit agreement (the consumer for the purposes of this article) should inform the other party (the credit provider) of any change of address by notifying the other person (the credit provider) via registered mail or electronic mail of the new address. [70] Van Heerden is of the opinion that when a change of address is not effected in accordance with section 96(2) of the NCA, the notice of the change of address is not valid for the purposes of the NCA. [71]
3.3 The effect of a consumer's failure to notify a credit provider of his change of address
In Balkind v Absa Bank Ltd [72] the consumer failed to notify the credit provider of his change of address, and the section 129(1)(a) notice and summons consequently never came to the attention of the consumer. The court held, however, that in the absence of any indication that the debtor deliberately avoided receipt of the credit provider's notice, the judgment was rescinded, although the notice was dispatched to the consumer's chosen address. [73] In Robertson v Firstrand Bank t/a Wesbank [74] the consumer also failed to notify the credit provider of his change of address, so the court allowed the credit provider to use the consumer's address initially chosen in the agreement for the delivery of notices and summons. [75] Van Heerden is of the opinion that the position in Robertson is correct: if a consumer fails to notify a credit provider of his change of address as required by the NCA, the credit provider is entitled to use the consumer's domicilium address as chosen in the credit agreement. [76] It is therefore submitted that if a consumer deliberately fails to notify a credit provider of his change of address in accordance with section 96 of the NCA, and the credit provider therefore fails to bring a section 129(1)(a) notice to the attention of the consumer, the consumer's failure to inform the credit provider of his change of address may operate as a form of estoppel to prevent the consumer from raising a defence based on prescription, because bringing the section 129(1)(a) notice to the consumer's attention is one of the prerequisites for instituting legal proceedings against the consumer under the NCA. [77] It is also submitted that it makes no sense to prevent a credit provider from instituting legal proceedings due to his non-compliance with section 129(1)(a) if his non-compliance stems from the non-compliance of the consumer with the requirement that he inform the credit provider of his change of address in accordance with section 96 of the NCA – mere delivery of a section 129(1)(a) notice to t he consumer's domicilium address as chosen in the credit agreement should then be regarded as full compliance (also see paragraph 3.4 for a detailed discussion of the impact of non-compliance with section 129(1)(a)).
So what will the impact of non-compliance with section 96 of the NCA be on prescription? It has been indicated that the credit provider should not be prevented from instituting legal proceedings against a consumer who intentionally fails to inform the credit provider of his change of address to evade the service of a section 129(1)(a) notice in order to frustrate the enforcement of a valid claim against him – and likewise, he should not be able to raise prescription in these circumstances. Again, i t would simply be wrong to penalise a credit provider with prescription where a consumer deliberately makes it impossible for the credit provider to contact him to claim or demand payment of an outstanding debt, for instance, by changing his contact details and/or address without notifying the credit provider. In other words, it makes no sense to penalise a credit provider for non-compliance, if the non-compliance is caused by the consumer's failure to comply with section 96 of the NCA. That brings us back to the main issue, namely what the effect of non-compliance with section 129(1)(a) will be on prescription. [78]
3.4 The impact of resultant non-compliance with section 129(1)(a) on prescription
In Investec Bank Limited t/a Investec Private Bank v Ramurunzi [79] the Supreme Court of Appeal had to decide whether a summons was defective because it was not preceded by the delivery of a section 129 notice to the consumer, or put differently, whether a summons served before the notice in terms of section 129 had been delivered to the consumer interrupted the running of prescription. [80] The NCA is silent regarding the effect of non-compliance with section 129 on prescription. Section 130(4)(b), an unusual provision, requires a court to adjourn proceedings so that a credit provider can rectify his failure to comply with the relevant provisions of the NCA before the matter can be resumed. If a consumer has not received a section 129 notice, a court should therefore adjourn proceedings so that a credit provider can give notice as required. The SCA held that a credit provider then gives a consumer the benefit of notice of his options (which is ordinarily given before a summons is issued and served). In this light, the proceedings are therefore not void in the absence of a section 129 notice. [81] The court also held that the aim of section 130(4)(b) is to ensure that although summons has been served, the consumer is still furnished with a section 129 notice, so that he knows the available options before the debt is enforced. [82] The court further held that this is in line with the common law related to prescription: a summons and the particulars of a claim can be cured, where defective, after the period of prescription has run out. [83] The court then also held that "[e]ven an excipiable summons, or one that is amended so as to introduce a new cause of action (where substantially the same debt is being claimed) has the effect of interrupting prescription." [84] However, the court held that a section 129 notice would not itself interrupt prescription if delivered before summons was served. [85] Van Heerden and Boraine therefore submit that a section 129 notice in fact plays a limited role in the context of prescription, but it remains very important, because without the notice a credit provider will not be able to proceed with enforcement after summons has been issued (section 15(2) of the Prescription Act requires finality) and non-compliance may be regarded as an abuse of the court that warrants dismissal of the action. [86]
According to Van Heerden and Boraine there may also be further scenarios, each with its own consequences: [87]
a) A section 129(1)(a) notice has been issued but the credit provider fails to issue and serve summons, therefore the debt will be prescribed, for instance within three years, because the notice does not interrupt the running of prescription.
b) A section 129(1)(a) notice has been issued and summons has been issued and served, for instance within three years, but the credit provider fails to allege compliance with section 129(1)(a): the summons can be amended in terms of section 130(4)(b)(ii) to reflect compliance with section 129(1)(a).
c) No section 129(1)(a) notice has been delivered by the credit provider and no summons has been served: the debt will be prescribed, for instance within three years from the time the debt became due.
d) No section 129(1)(a) notice has been delivered before summons has been issued and served, but summons has been issued and served before the debt prescribes: based on section 130(4)(b) the summons interrupts prescription and despite the non-compliance with section 129(1)(a) the summons will not be void and a court has to adjourn the matter and make an appropriate determination setting out steps the credit provider has to complete before the matter may be resumed.
e) Prior to the prescription of the debt no section 129(1)(a) notice has been delivered before or after summons has been served, so the consumer never gets an opportunity to receive and respond to the notice: in the light of section 15(2) of the Prescription Act the credit provider is then not successfully prosecuting his claim to final judgment and the interruption of prescription will therefore be undone. Alternatively, compliance with section 129(1)(a) after an unreasonable period of inaction since the service of summons may lead to the claim’s being dismissed due to the abuse of a court process. [88]
It is submitted that the following related scenario may also exist:
f) A debt prescribes because summons has not been issued and served as a result of non-compliance with section 129(1)(a), where a consumer deliberately escapes the enforcement of a debt by not giving notice of a change of address in terms of section 96: the consumer's failure to inform the credit provider of his change of address may operate as a form of estoppel to prevent the consumer from raising a defence based on prescription when the debt is eventually enforced.
More scenarios may exist where a consumer deliberately fails to give notice of a change of address in terms of section 96 and it remains to be seen how courts will deal with it. One should in this event rely on Robertson : if a consumer fails to notify a credit provider of his change of address as required by the NCA, the credit provider is entitled to use the consumer's domicilium address as chosen in the credit agreement. Alternatively, it is submitted that in the light of the discussions in this paragraph a credit provider should not be prevented from instituting legal proceedings or enforcing a debt against a debtor who intentionally fails to inform the credit provider of his change of address to evade the service of a section 129(1)(a) notice in order to frustrate the enforcement of a valid claim against him – and likewise, he should not be able to raise prescription in these circumstances.
3.5 The commencement of prescription where a credit agreement contains an acceleration clause
Another issue connected to the prescription of consumer debt relates to the commencement of prescription where a credit agreement contains an acceleration clause that entitles the credit provider to claim the whole outstanding amount. The court dealt with this issue in Standard Bank of South Africa Ltd v Miracle Mile Investments 67 (Pty) Ltd . [89] In this case the court had to decide whether the debt was due under section 12(1) of the Prescription Act when the principal debtor breached its obligation or when the creditor elected to enforce an acceleration clause to render the whole outstanding amount payable. [90] The court held that where an acceleration clause gives the creditor the right of election to enforce the clause upon default by the debtor, the debt in terms of the acceleration clause becomes due in terms of section 12(1) of the Prescription Act only when the creditor has elected to enforce the clause. Before the election by the creditor, prescription does not begin to run. [91] That is because the election to enforce the acceleration clause transforms the instalment debts into a single debt for the full outstanding amount. [92]
It was indicated at the outset of this contribution [93] that section 126B of the NCA brought about changes to the prescription of consumer debt and to how prescription impacts generally on debts in the consumer-credit industry. It is therefore also important to consider the impact of section 126B in the context of the prescription of consumer debt. The impact of section 126B of the NCA will therefore be considered in the following paragraph.
4 Section 126B of the NCA and prescription
Section 126B of the NCA provides:
(1)(a) No person may sell a debt under a credit agreement to which this Act applies and that has been extinguished by prescription under the Prescription Act, 1969 (Act 68 of 1969).
(b) No person may continue the collection of, or re-activate a debt under a credit agreement to which this Act applies–
(i) which debt has been extinguished by prescription under the Prescription Act, 1969 (Act 68 of 1969); and
(ii) where the consumer raises the defence of prescription, or would reasonably have raised the defence of prescription had the consumer been aware of such a defence, in response to a demand, whether as part of legal proceedings or otherwise. [Emphasis added.]
As said at the outset of this article, section 126B was introduced to curb the abusive practice that existed at the time, where credit providers and/or debt collectors were continuously selling or collecting prescribed debt and tricked consumers, who were unaware of the law regarding prescription, into making payments on their prescribed debts in order to reactivate these debts. One could also say that section 126B(1)(a) is aimed at cedents by prohibiting them from selling debts that have been extinguished by prescription under the Prescription Act, and section 126B(1)(b) is aimed at cessionaries by prohibiting them from collecting or reactivating prescribed debts. [94]
Section 126B(1)(b) at first sight seems to make it impossible to collect or reactivate a prescribed debt that falls under the NCA. However, there are two qualifications to the prohibition in section 126B(1)(b): a person may not collect or reactivate a debt if the debt has prescribed in terms of the Prescription Act ; and where the consumer in fact raises the defence of prescription or would reasonably have raised it had he been aware of the defence, in response to a demand or as part of legal proceedings. It is therefore submitted that the prohibition in section 126B(1)(b) does not contain absolute prohibition, but a qualified prohibition. If a consumer is, for example, made aware of the defence of prescription but deliberately fails to invoke prescription in terms of section 17 of the Prescription Act and continues to make voluntary payments, even if the debt has prescribed, the performance may still be regarded as due performance in terms of section 10(3) of the Prescription Act . Section 126B(1) also does not prohibit a consumer from entering into an acknowledgment of debt. [95] In terms of section 14(1) of the Prescription Act prescription is interrupted by an acknowledgment of liability by the debtor and section 14(2) provides that if prescription is interrupted by an acknowledgment of liability by the debtor, prescription commences to run afresh from the day of the interruption if the parties postpone the date upon which the debt again becomes due. Therefore, the prohibition in section 126B(1)(b) of the NCA to collect or reactivate prescription is not absolute: [96] it does not prohibit the acceptance of payment by the debtor of a prescribed debt under section 10(3) of the Prescription Act , and if a consumer is aware of the defence of prescription but deliberately fails to invoke it under section 17 of the Prescription Act .
Section 126B of the NCA also deals with the consumer's right to raise the defence of prescription and somewhat changes the consumer's right to raise this defence as governed by the Prescription Act . In terms of section 17 of the Prescription Act , in order for a consumer to benefit from the defence of prescription, he must raise the defence of prescription in the relevant document filed of record in the proceedings. [97] A court will not of its own motion take notice of prescription, [98] but may allow the prescription to be raised at any stage of the proceedings. [99] It is submitted that the second qualification under section 126B(1)(b)(ii) of the NCA extends the rule under section 17 of the Prescription Act to some extent: the prohibition of the collection of prescribed debt does not apply only when a defence of prescription has been invoked under section 17 of the Prescription Act but also when a consumer "would reasonably have raised the defence of prescription had the consumer been aware of such a defence " (own emphasis added) . The meaning of the aforementioned phrase is still uncertain and it remains to be seen what impact it is going to have on section 17 of the Prescription Act . It is suspected, however, that the legislature intended to leave some leeway for a consumer who has failed to raise the defence of prescription – and a presiding officer then has a discretion to take notice of prescription. Any uncertainty will be removed by the d raft Prescription Bill . [100] The draft Prescription Bill will change the need to specifically raise the defence of prescription and provides in clause 13(4) for a court during judicial proceedings to consider if a debt has prescribed.
It must be noted that nothing in the Prescription Act or in section 126B of the NCA prohibits a consumer from renouncing or waiving his right to rely on prescription expressly or tacitly, provided he was not misled into doing so. [101] It is generally acceptable for a consumer to expressly or even tacitly renounce or waive his right to rely on prescription in an acknowledgment of liability for a debt that has already prescribed. The situation is less clear and seems unacceptable where the consumer renounces or waives his right to rely on prescription before the debt has prescribed. [102] However, a renouncement or waiver of the consumer's right to rely on prescription still has to pass the hurdles set by section 90 of the NCA, that regulates unlawful provisions in credit agreements. It may be the case that a renunciation or waiver of the consumer's right to rely on prescription may be unlawful because the purpose or effect of it is to defeat the purposes of the NCA or to deceive the consumer. [103]
Section 126B(1)(b) seemingly permits a consumer to raise the defence of prescription at any stage, even in an instance where the consumer previously agreed, for example, to reactivate the prescribed debt by making a payment on the prescribed debt, but was unaware of the availability of the prescription defence when he did so. [104]
In Kaknis v Absa Bank Limited; Kaknis v Man Financial Services SA (Pty) Ltd, [105] the Supreme Court of Appeal considered whether section 126B of the NCA applied retrospectively. The consumer in this case had concluded various instalment agreements during 2006 to 2008 involving motor vehicles, trucks, trailers, quad bikes and a jet ski with two different credit providers. The consumer later defaulted on the repayments. He applied for debt review and was successful in obtaining a debt restructuring order. [106] He complied with the order until 8 July 2011 by making payment to the distribution agent; thereafter he failed to make further payments. [107] The debt arising from these credit agreements prescribed three years later on 8 July 2014. [108] On 3 October 2014, after the debts had already prescribed and about five months before section 126B of the NCA came into operation, the consumer signed an acknowledgment of debt with his two credit providers, but defaulted on the acknowledgment of debt again and made no further payments. [109] When the credit providers issued summons and applied for summary judgment, the consumer argued before the court a quo (that is, the Eastern Cape Local Division of the High Court) that their claims had prescribed and he relied on section 126B of the NCA. He argued that he was unaware at the time that he could rely on prescription as a defence and, if he had been aware of it, he would not have signed the acknowledgment of debt. The credit providers contended that the acknowledgment of debt had reactivated the prescribed debt. [110] The court a quo (per Msizi AJ) dismissed his defence and held that section 126B did not apply to any credit agreements concluded before 13 March 2015. The court a quo thus found that the debts had not prescribed and granted judgment in favour of the credit providers. [111]
The majority judgment of the Supreme Court of Appeal also concluded that the section did not operate retrospectively (per Van der Merwe JA with Mathopo JA and Nicholls AJA concurring). [112] The majority held that no statute is to be construed as impairing vested rights which were acquired under existing laws, unless it is clearly intended by the Legislature for the statute to have that effect. It is the rule of law that a statute will affect only future matters. Should there be doubt regarding the retrospective effect of a provision, the presumption against retrospectively is rebuttable. [113] The majority held that the consumer could rely on the benefits, protection and the working of the defence of prescription as stipulated in the NCA only as from the date that section 126B came into operation. They stressed that although the main purpose of the NCA is the protection of consumers, the consumers' rights must be balanced against the rights of credit providers. [114] The majority concluded that the acknowledgments of debt relied upon by the credit providers were valid and the summary judgments were correctly granted. [115]
The minority judgment in Kaknis (per Shongwe JA with Willis JA concurring) is also of interest from a consumer protection perspective, [116] although it is not binding. The minority judgment stated that it would have upheld the appeal and the court a quo had minimised the protection of consumers and "overemphasised the protection and undue compromise of certainty in commercial transactions". [117] The minority stressed that the intention of the legislature in introducing section 126B of the NCA was evident in "that it sought to protect consumers in general, but more particularly the naive and vulnerable ones" and was included for good reason, most probably because consumers, unaware of the law regarding prescription, were held liable for old debts enforced by debt collectors, buyers of prescribed debt or credit providers. [118] According to the minority, section 126B intended to: [119]
… cure a situation where a debt which had become prescribed, the credit provider should not benefit from a debt which had become prescribed because the ‘poor’ consumer is unaware of the defence of prescription. If the consumer would reasonably have raised the defence of prescription had he … been aware of such a defence, section 126B would come to the consumer's rescue in order to prevent unfairness or injustice, which would have [befallen] the ‘poor’ consumer.
The minority also considered the application of section 126B and made useful and valid comments regarding the parameters of this section. [120] According to the minority, the prohibition of the collection or reactivation of debt is not absolute and certain requirements must be present for it to apply. [121] For instance, the defence of prescription ought to be raised in response to a demand by the credit provider (or debt collector) and this could be done at any time, even during opposition to a summary judgment, as in the case before the court. If the consumer was aware of the defence of prescription, he should raise it, but if he was unaware the consumer must prove that he would "reasonably have raised" the defence. [122] The prescription period must have ended and the consumer must not have been responsible for preventing the credit provider from knowing of the debt. Furthermore, the consumer must not have acknowledged liability for the debt during the running of the prescription period, as provided for in section 14 of the Prescription Act , which would have interrupted the running of prescription and there must also not be present other circumstances set out in section 13 of the Prescription Act that would have delayed the operation of prescription. A consumer should also not have waived the defence of prescription. Section 126B(1)(b)(ii) in a nutshell extends the protection of the defence of prescription to consumers who are not aware of the existence of the defence. Should the consumer be made aware of the defence, for example, by the credit provider, this protection "falls away, as they would have waived the defence". [123]
The minority stated that if section 126B did not apply retrospectively, then the legislature failed to reconcile the trend set by the Constitutional Court where it stressed the protection of the consumer. [124] According to them, a conclusion that section 126B did not have retrospective effect would create an "odd situation" where credit agreements concluded prior to section 126B’s coming into operation would offer less protection to consumers than those entered into after section 126B came into effect, thereby creating a difference between categories of consumers. [125] Although the minority judgment acknowledged that it was common cause that section 126B did not expressly provide that it is intended to apply with retrospective effect, it stated that the question that required analysis was whether "it provides for retrospective application by necessary implication". [126] The minority judgment was of the view that the principle against retrospective operation of law was not absolute, particularly where the consequences of holding that an act was non-retrospective would lead to an "absurdity or practical injustice". [127] Although Willis JA concurred with the minority judgment, he also added a few additional comments in a separate judgment. The following is of relevance here: [128]
… among the reasons we have the law of prescription is to set persons free from the burden of debt. The question we have to ask ourselves is whether, under our constitutional dispensation, it is better, in the transitional period, to set consumers forever free from debt that has prescribed or to allow credit providers the freedom to revive debt that has prescribed through the mechanism of ‘acknowledgement’.
It is therefore submitted that the majority in Kaknis leaves the consumer-credit industry with two categories of contracts to which the NCA applies and different rules for each category in respect of its enforceability once the debt has prescribed: credit agreements concluded prior to section 126B’s coming into operation would offer less protection to consumers than those entered into after section 126B came into effect, thereby creating a difference between categories of consumers. The majority judgment regarding the retrospectivity of legislation may be correct, but it is undesirable to have different rules for the same situation. The lack of one uniform rule is certainly not in the interest of consumer protection. However, one should always keep in mind in promoting protection and equity in the credit market that the rights and responsibilities of credit providers and consumers must be balanced to achieve sustainability. [129]
Therefore, the situation of prescribed debt reactivated prior to section 126B of the NCA will still be governed by the Prescription Act and the common law as it applied before section 126B came into operation and as it still applies to prescribed debt in general (that is, debt not arising from a credit agreement governed by the NCA). This would mean that if the defence of prescription was not raised by the consumer and he made payment on the prescribed debt or made an acknowledgment of debt regarding a debt arising from a credit agreement governed by the NCA, prior to 13 March 2015, such payment and/or acknowledgment would validly have revived the prescribed debt. However, prescribed debt under a credit agreement entered into after the coming into effect of section 126B cannot be collected or revived where, as part of legal proceedings or otherwise (in other words, at any stage), in response to a demand the consumer raises the defence of prescription, or the consumer fails to raise the defence but would reasonably have raised the defence of prescription had he been aware of such a defence .
The Legislature aims to go one step further in its aim to prohibit the selling, collecting and reactivating of prescribed debt by criminalising these activities. The National Credit Amendment 7 of 2019 (the NCAA) has been signed into law but not in operation yet. Under this Act the NCA will be amended to provide that a contravention of section 126B(1)(a) (that is, the selling of prescribed debt) and (b) (that is, the collection or re-activation of prescribed debt) of the NCA would constitute offences punishable with a fine or imprisonment not exceeding 10 years or both a fine and such imprisonment, depending on the nature of the convicted person (for example, a natural person vs a juristic person). Section 25 of the NCAA introduces various new offences under sections 157A-D. Section 157B(2) states that any person who intentionally sells a prescribed debt under a credit agreement to which the NCA applies as contemplated in section 126B(1)(a) is guilty of an offence. The prohibition on the selling of NCA debts extinguished by prescription is therefore absolute and will constitute an offence under section 157B(2). Section 157B(3) provides that any person who intentionally continues the collection of or attempts to reactivate a debt under the NCA under the circumstances contemplated in section 126B(1)(b) commits an offence. The offence will therefore be limited to the specific circumstances contemplated – and section 157B(3) therefore does not affect the nature of the prohibition in section 126B(1)(b). The collection or reactivation of prescribed debt may therefore still in certain circumstances not constitute an offence (see, above, the discussion of the specific qualified circumstances in section 126B(1)(b)). Under the amended section 161 of the NCA a contravention of section 157B is liable to a fine or imprisonment not exceeding ten years or both, or if the convicted person is not a natural person, to a fine not exceeding ten per cent of the annual turnover or R1 million, whichever amount is the greatest. A contravening credit provider would also run the risk that it could lose its registration as a credit provider with the National Credit Regulator. The criminalisation of selling prescribed debt under the NCA or the collection or attempted re-activation of prescribed debt under the NCA under the circumstances contemplated in section 126B(1)(b) is to be welcomed from the perspective of consumer protection. One concern, however, is that a consumer in certain instances may abuse the defence of prescription simply to delay proceedings: will a credit provider, for example, still be able to enforce debt after a court finds that a debt has not prescribed and that section 126B has not been transgressed?
5 Section 86A of the NCAA and prescription
The NCAA aims to introduce by way of section 86A a special "debt intervention" mechanism applicable to certain consumers under certain circumstances. [130] One of the consequences of debt intervention is that a credit agreement may be suspended for a fixed period of time. To deal with the running of prescription regarding a debt arising from such a credit agreement during the time of its suspension, the NCAA aims to introduce section 87A(4)(b) in the NCA to interrupt/delay prescription. [131] The proposed section 87A(4)(b) provides that:
… if the period of prescription in respect of a suspended credit agreement would be completed before or on, or within one year after the day on which the suspension ended, the period of prescription shall not be completed before a year has elapsed after the day on which the suspension ended.
6 Proposed changes to the prescription of debt by the South African Law Reform Commission made in their draft Prescription Bill
The South African Law Reform Commission (hereafter the Law Commission) embarked on a project to h armonise the existing laws providing for different prescription periods and to overhaul the current Prescription Act and the Institution of Legal Proceedings against Certain Organs of State Act . [132] As part of the Law Reform Commission's project it published a draft Prescription Bill (hereafter draft Prescription Bill ) and a draft Institution of Legal Proceedings against Certain Organs of State Amendment Bill . The Law Reform Commission accepted public comments on their draft Bills until 31 August 2018, and it remains to be seen if their work will develop into new legislation.
We will focus on only a selection of the proposed changes to the Prescription Act made by the Law Commission in their draft Prescription Bill which is likely to affect the consumer-credit industry. The time periods after which the different types of debts prescribe remain largely the same in the draft Prescription Bill , except for the increased prescription period for unsecured credit from three to four years. [133]
Clause 14 of the draft Prescription Bill provides that the voluntary payment by a consumer of a prescribed debt does not revive prescribed debt under any circumstances. To protect the autonomy of a party who wants to clear his good name, clause 14 recognises the payment of prescribed debt as payment, but only if it was made voluntarily by the consumer without his being induced by the credit provider to do so. However, despite this, the clause stipulates that the payment will still not constitute the revival of the prescribed debt. The clause also allows the consumer to recover any payments made in the aforementioned circumstances and where it is established that the consumer was not indebted to the credit provider. This is contrary to the current situation, discussed above, where the Prescription Act allows for the revival of prescribed debt generally by a consumer's payment of such a debt and the consumer is prohibited from reclaiming the payment made on the prescribed debt. [134] Although section 126B of the NCA prohibits credit providers from reactivating or collecting prescribed debt arising from a credit agreement governed by the NCA, the voluntary activation of consumers is still permitted that would reactivate the prescribed debt, provided, of course, that the consumer was aware of the defence of prescription and chose not to invoke the defence. [135]
In alignment with the objective of section 126B of the NCA, clause 13(2) of the draft Prescription Bill provides that a person may not cede, transfer or recover a prescribed debt.
At present, prescription generally needs to be raised in pleadings as a defence, [136] except where the debt is regulated by section 126B of the NCA, where a slightly different situation prevails, as contemplated in section 126B(b)(ii) – when a consumer would reasonably have raised the defence of prescription had the consumer been aware of such a defence, in response to a demand, whether as part of legal proceedings or otherwise. [137] It seems as if a presiding officer has a discretion to consider prescription as a defence without its being specifically raised if "the consumer would reasonably have raised the defence of prescription had the consumer been aware of such a defence " (own emphasis added) . The meaning of the aforementioned phrase is still uncertain and it remains to be seen what impact it is going to have on section 17 of the Prescription Act . The draft Prescription Bill will, however, clear up any uncertainty. The draft Prescription Bill apparently aims to change the need to specifically raise the defence of prescription and provides in clause 13(4) for a court during judicial proceedings to consider if a debt has prescribed. Clause 20(1) goes a step further and states that a court "must consider the question of prescription". A court therefore has to consider the question of prescription without a party’s specifically raising it.
Clause 13(4) provides for specific additional orders a court may make where the debt has prescribed. It makes provision for the court to order:
(a) the repayment of amounts recovered on prescribed debt; [138]
(b) the payment of compensation for any loss or damage suffered pursuant to the recovery, including any loss or damage incurred: [139]
(i) through the use of force, intimidation, the making of fraudulent or misleading representations or the spreading of false information relating to the creditworthiness of an affected person;
(ii) through other conduct amounting to a contravention of a code of conduct that a person is obliged to comply with in terms of any law; or
(iii) because of any other impropriety or unlawful conduct.
Clause 13(4) together with clause 20 seems to imply that a court would have to take prescription into consideration when dealing with a debt governed by the draft Prescription Bill , irrespective of whether it was raised as a defence by the consumer. There would be a similar situation, for instance, where the court seemingly decides on its own during any court proceedings concerning a credit agreement falling within the scope of the NCA whether the credit involved was granted recklessly [140] (or whether the statutory in duplum rule applies to the debt). [141]
The consumer bears the onus of proving that a debt that a credit provider is trying to recover has prescribed, [142] while the credit provider will bear the burden of proving that the prescription was interrupted (for example, by way of an acknowledgment of liability) or that the consumer waived or renounced his right of relying on prescription. [143] The draft Prescription Bill suggests an entire shift of this general burden of proof on a consumer. In terms of the draft Prescription Bill a consumer does not have to allege and prove prescription. In clause 20(1) it provides that a credit provider trying to recover a debt through legal proceedings bears the onus of proving that the debt has not prescribed and the credit provider must also deal with the question of prescription in his relevant document filed of record in the proceedings.
The draft Prescription Bill in clause 13(5) also makes it possible for a consumer affected by prescription to report the matter (for instance, the collection of prescribed debt) to the Regulatory Authority (for example, the National Credit Regulator) in terms of certain pieces of legislation such as the NCA. This clause merely correlates with the proposed sections in the pending National Credit Amendment Act 7 of 2019, which provides that any contravention of section 126B would constitute an offence. [144]
At present either an express or tacit acknowledgment of debt (liability) interrupts the running of prescription. [145] This entails that the acknowledgment of debt does not have to be in writing. In this regard, a proposal has been made by way of clause 18 in the draft Prescription Bill which provides that interruption by the acknowledgment of debt must be unequivocal and in writing. This is in stark contrast to the current position, where allowance is made for acknowledgments also to be made orally or tacitly. Of course the challenge with an oral acknowledgment lies in its evidentiary proof.
7 A few observations and conclusions
The Law Reform Commission in their Harmonisation of Existing Law acknowledges that although prescription is rooted in a pre-constitutional era and its rules inherently limit other rights, it remains a rational and legitimate instrument of legal engineering aimed at regulating the periods within which rights must be enforced in order to balance the interests of debtors, the public and creditors. [146] It has been indicated above that the prescription of debt that arises from a credit agreement governed by the NCA is jointly governed by the NCA and the Prescription Act . The NCA has recently been amended and a draft Prescription Bill has been published.
Section 126B of the NCA was introduced to curb the abusive practice that existed at the time, where credit providers and/or debt collectors were continuously selling or collecting prescribed debt and tricked consumers, who were unaware of the law regarding prescription, into making payments on their prescribed debts in order to reactivate these debts. Section 126B(1)(b) at first sight seems to make it impossible to collect or reactivate a prescribed debt that falls under the NCA. However, there are two qualifications to the prohibition in section 126B(1)(b): a person may not collect or reactivate a debt if the debt has prescribed in terms of the Prescription Act ; and where the consumer in fact raises the defence of prescription or would reasonably have raised the defence had he been aware of the defence, in response to a demand or as part of legal proceedings. Section 126B(1)(b) therefore does not contain an absolute prohibition: it does not prohibit the acceptance of payment by the credit provider of a prescribed debt under section 10(3) of the Prescription Act , and if a consumer is aware of the defence of prescription but deliberately fails to invoke it under section 17 of the Prescription Act .
Currently prescription generally needs to be raised in pleadings as a defence, [147] except where the debt is regulated by section 126B of the NCA, where a slightly different situation prevails as contemplated in section 126B(b)(ii) – when a consumer would reasonably have raised the defence of prescription had the consumer been aware of such a defence, in response to a demand, whether as part of legal proceedings or otherwise. [148] In terms of section 126B(b)(ii) a presiding officer has a discretion to consider prescription as a defence without its being specifically raised if "the consumer would reasonably have raised the defence of prescription had the consumer been aware of such a defence " (own emphasis added) . The meaning of the aforementioned phrase is still uncertain, so it remains to be seen what impact it is going to have on section 17 of the Prescription Act . The draft Prescription Bill will, however, clear up any uncertainty. The draft Prescription Bill aims to change the need to specifically raise the defence of prescription and provides in clause 13(4) for a court during judicial proceedings to consider if a debt has prescribed. Clause 20(1) goes a step further and states that a court "must consider the question of prescription". A court therefore has to consider the question of prescription without a party’s specifically raising it.
In Kaknis v Absa Bank Limited; Kaknis v Man Financial Services SA (Pty) Ltd the Supreme Court of Appeal considered whether section 126B of the NCA applied retrospectively. The majority concluded that the section did not operate retrospectively, while the minority held that the principle against the retrospective operation of law was not absolute, particularly where the consequences of holding that an act was non-retrospective would lead to an "absurdity or practical injustice". The majority in Kaknis leaves the consumer-credit industry with two categories of contracts to which the NCA applies and different rules for each category in respect of its enforceability once the debt has prescribed: credit agreements concluded prior to section 126B’s coming into operation would offer less protection to consumers than those entered into after section 126B. This therefore creates a difference between categories of consumers. Although the majority judgment regarding the retrospectivity of legislation may be correct, it is undesirable to have different rules for the same situation.
The protection offered by section 126B is to be welcomed. Regulation of the practices of the selling of prescribed debt and its collection or reactivation has been long overdue. Section 126B also offers much-needed protection to consumers, especially those being unaware of the prescription defence, and allows them to raise the defence at any time. This is in contrast to the Prescription Act that requires the consumer to be aware of prescription and to specifically raise it as a defence when faced with a demand for payment in order to gain the benefits of it. It may at this stage create uncertainty for credit providers where a consumer has already made a payment on a prescribed debt. However, more certainty will be brought about with the coming into operation of the draft Prescription Bill, which provides that a court should always consider prescription irrespective of whether or not it was raised as a defence by the consumer.
The criminalisation of the selling of prescribed debt under the NCA or the collection or attempted re-activation of prescribed debt under the NCA under the circumstances contemplated in section 126B(1) by the NCAA is to be welcomed from the perspective of consumer protection. The draft Prescription Bill correlates with the criminalisation of contraventions of section 126B. Clause 13(5) of the draft Prescription Bill also makes it possible for a consumer affected by prescription to report the matter (for instance, the collection of prescribed debt) to the Regulatory Authority (for example, the National Credit Regulator) in terms of certain pieces of legislation such as the NCA.
It is therefore clear from the above that the while the NCA continues to regulate or prohibit certain behaviour in relation to prescribed debts, the Prescription Act still regulates prescription periods and prescription in general. An overlap of these pieces of legislation is likely to occur. The pending amendment of the NCA and the Prescription Act are at this stage well aligned, specifically on the criminalisation of certain behaviour. However, it remains to be seen what the impact of section 126B will be, and more specifically what the impact on the credit industry will be of the criminalisation of contraventions of section 126B.
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List of Abbreviations
Annual Survey of South African Law
National Credit Amendment Act 7 of 2019